Welcome to our course
Starting a
Non-skilled Care Agency
Program Outline
Here's the outline of what you'll find in this members area
Course Material
Start watching the course modules and get right to learning.
Documents & Tools
Download the documentation templates.
Resources & Vendors
Access resources that will help you in completing the tasks.
Group Mentoring
Join our group sessions or watch previous ones if you missed them.
Course Overview & Content
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Learn the basics of home care, its role, and the types of agencies you can start to make an impact in your community.
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This module covers the importance of licensing and regulations, focusing on the requirements for operating home care agencies.
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This module covers key steps to establish your home care agency, including choosing between a corporation or LLC, selecting a business name, and defining your mission, vision, and core values.
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This module covers the fundamentals of marketing, focusing on understanding your target audience, creating an ideal client profile, and assessing the sustainability of your niche.
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This module covers creating policies and procedures for compliance and operations, focusing on patient rights, safety, HR, and quality assurance.
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This module covers recruiting, training, and retaining staff, along with performance evaluations and building a supportive work environment.
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This module covers maintaining accurate and secure patient records, addressing legal requirements, HIPAA confidentiality, and best practices for paper and electronic systems.
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Part 1 - Recruiting and Hiring, Staff Management
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This module delves into effective scheduling practices and the importance of utilizing software tools for efficient staff management in a home care agency.
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This module covers payroll management, billing, and financial reporting, including setting up systems, managing cash flow, and keeping accounts clear.
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This module covers building a strong structure, defining key roles, and ensuring efficiency as your agency grows.
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This module covers best practices in patient care, focusing on communication, client-caregiver fit, safety, and feedback to ensure high service standards and strong client relationships.
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This module highlights essential elements of Quality Assurance, focusing on compliance, record management, and continuous monitoring to maintain service standards and audit readiness.
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This module covers Client Relationship Management, focusing on communication, personalized care, and addressing concerns to retain clients and generate referrals.
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This module addresses handling legal and ethical issues, focusing on proactive documentation, employee training, and legal counsel to manage risks like malpractice, abuse, and wage disputes.
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This module covers scaling strategies, focusing on niche perfection, KPIs, cost analysis, and growth through partnerships or mergers.
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This module covers admitting your first patient, focusing on onboarding steps, care planning, and building strong client relationships within the first 30 days for long-term retention.
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This lesson explores the essentials of non-medical home care licensing, including state regulations and the scope of services permitted.
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This lesson highlights the importance of expanding policies and procedures for home care, covering key areas like care planning, patient rights, emergency preparedness, and compliance.
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This lesson explains Medicaid as a payer for home care, highlighting the difference from Medicare and how to enroll as a Medicaid provider. It also discusses the importance of payer diversification.
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This lesson focuses on how to market home care services effectively by identifying your target audience, developing community partnerships, and using strategies like content creation and email marketing to attract new clients.
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This lesson provides an overview of home care billing processes, covering how to manage contracts, rate sheets, and the submission of claims. It also highlights key components like prior authorization, claims reconciliation, and the importance of timely filing to avoid revenue losses.
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This lesson focuses on the management of clinical records, emphasizing the importance of maintaining the documentation for all patients. It covers HIPAA compliance, access controls, and the role of electronic health record systems (EHR) in ensuring privacy and efficient management.
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This lesson emphasizes the importance of ongoing education to improve patient outcomes by maintaining caregivers' skills and updating them on industry changes. Regular training is key to ensuring that caregivers can meet client needs and care goals.
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This lesson outlines best practices for home care agencies, focusing on continuous improvement, attending industry conferences, implementing quality assurance strategies, and ensuring staff are trained and updated on the latest standards.
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This lesson covers how to conduct a comprehensive head-to-toe assessment of a client and create personalized care plans. It discusses the importance of evaluating both the client's physical condition and their living environment, along with documenting medication and coordinating care.
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This lesson covers key risk management strategies for home care agencies, focusing on fall prevention, workplace safety, disease management, and financial risk reduction. It highlights the importance of staff training and safety protocols to protect patients, caregivers, and the agency.
Documentation & Tools
Click here to access some essential documents
to make things easier for you throughout this process.
Upcoming Group Mentoring Sessions
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September Group Mentoring Session
09.24 7:00-8:00PM ET
Ready to unlock your full potential?
Click her to join August’s group mentoring program.
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October Group Mentoring Session
10.29 7:00-8:00PM ET
Tentative Date
Confirmation will be sent one week in advance by email.
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November Group Mentoring Session
10.26 7:00-8:00PM ET
Tentative Date
Confirmation will be sent one week in advance by email.
Resources & Vendors
Access a list of vendors and some of our preferred resources we actually use and recommend to new agency owners.
Additional services
This program was designed to ensure a smooth launch and success for all of our clients. However, we understand that some may need extra support to get set up our expand your business operations. If that’s the case for you, here’s a list of additional services we can offer for an extra fee.
Website and Brand Creation
We build your branding and website for your business.
Licensure
We handle the licensure process for you.
1:1 Consulting Sessions
Our consultants address your questions in dedicated hourly consultations.
Software
Ready to start taking on clients? We can help you obtain software for smooth operations.
Full Set Up Service
Focus on caring, not paperwork. We handle the entire setup, so you can start your agency.
For details of our additional services, fill out this form to get a quote and connect with our team.
Make sure to give us details about your specific needs so we can be of better help.